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STA+R
https://www.caginternationalag.com/
enMastering Business Agility with Carveout Sourcing
https://www.caginternationalag.com/blog/mastering-business-agility-carveout-sourcing
<span class="field-wrapper">Mastering Business Agility with Carveout Sourcing</span>
<span class="field-wrapper"><span lang="" about="https://www.caginternationalag.com/minuser/1" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">augustin</span></span>
<span class="field-wrapper">Fri, 08/26/2022 - 10:23</span>
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<div class="field-label">By</div>
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<div class="field-item">Kurt Larsson</div>
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<div class="field-item">2020-03-20</div>
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<div class="field-item"> <img src="https://www.caginternationalag.com/libraries/lazysizes/assets/imgs/loader.gif" alt="Business Agility Tool Carveout Sourcing :: CAG International AG" title="Business Agility Tool Carveout Sourcing" class="lazyload" data-src="/sites/default/files/styles/max_325x325/public/2022-08/09-mastering-business-agility-carveout.jpg?itok=5AlZn-AK" data-srcset="/sites/default/files/styles/max_325x325/public/2022-08/09-mastering-business-agility-carveout.jpg?itok=5AlZn-AK 325w, /sites/default/files/styles/max_650x650/public/2022-08/09-mastering-business-agility-carveout.jpg?itok=KUbvklXi 650w, /sites/default/files/styles/max_1300x1300/public/2022-08/09-mastering-business-agility-carveout.jpg?itok=s84__2iI 665w" data-sizes="(min-width: 1290px) 1290px, 100vw" typeof="foaf:Image" /></div>
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<div class="field-item"><h2>Mastering Business Agility</h2>
<p>Business Agility is the discipline for even shorter, quicker cycles and increased market turbulence.</p>
<h3>Carveout Sourcing is a very effective Tool!</h3>
<ul><li>Restaurants, planes and hotels are empty!</li>
<li>Sports events have been cancelled!</li>
<li>Whole towns have been forced to stay at home!</li>
</ul><p>Who could have anticipated such a cataclysmic change in the markets in such a short time? Well, if you are actively mastering business agility you would have at least been clearly aware that cycles are shortening and volatility is increasing.</p>
<p>This information dictates that <em>relying on what has worked in the past is guaranteed to be insufficient to plan for tomorrow</em>. Is thinking like this easy? NO! Planning for and responding to something that has never happened before goes <em>against</em> how we, as humans, are programmed to react. Excluding some minor hiccups, we have been in a continuous bull market since 1982! This is generational success and many of today’s decision makers have never experienced a prolonged down market in their entire career.</p>
<p>We humans are, first and foremost, creatures of habit. That means most of us naturally choose the safe and comfortable <em>least-path-of-resistance</em>. We are programmed to be lazy. In a crisis, we would much rather <em>react</em> (automatically act again) than <em>respond</em> (reflect, choose, then answer back). <em>Responding</em> demands creativity and takes more resources, time and energy. Responding also measurably increases the risk <em>and reward</em> of <em>acting on your decision!</em></p>
<p>Looking back, the signals for a major crash have been flashing for quite some time, but suggesting, <em>even to friends,</em> that a bust of this magnitude could occur, so swiftly and quickly, would have been met by scorn or disbelief. Never forget, to think “outside of the box” puts you in direct opposition to <em>business as usual</em>. This makes you seem, to your family, friends and colleagues, a little weird at best and a killjoy at worst. Yet just like Mosabumi Hosano and Charles Joughin discovered by jumping off the Titanic and being rescued by the lifeboats, sometimes thinking/acting differently can save your reputation <em>and your life</em>. In comparison, the reputation and ultimately the life of J. Bruce Ismay, Chairman and Managing Director of the White Star Line (which owned the Titanic) was ruined by him sneaking into one of the lifeboats and surviving. He was vilified for being a coward for the rest of his life.</p>
<h3>With the virus and crash, what does <em>mastering business agility</em> look like right now?</h3>
<p>In <em>Titanical</em> terms it means you have to either avoid those icebergs or barring that, plug the leaks <em>before</em> you sail any faster. If your sales drop off a cliff and negative cashflow is draining you dry, you need to radically cut costs to plug the hole… FAST! This usually requires letting some talented people go. It also means cutting back on non-core competencies and refocusing all your money, energy and resources on what you do best. Customer sales are all that matter!</p>
<h2>Cut Costs AND improve Customer Loyalty!</h2>
<p>One of the remaining areas that many medium to large companies feel they must have, yet still consider a costly burden is corporate training. Whether for internal development or for increased customer loyalty, training is still a very inefficient, often forgotten backwater for all but the most effective companies. How can you drastically cut costs, increase your business agility as well as increase your ability to create more loyal customers?</p>
<h3>Consider <a href="https://www.caginternationalag.com/services/carve-outsourcing-services-CORE"><em>Carveout Sourcing</em></a> your training department</h3>
<p> </p>
<p>Even having professional training experts train your customers requires a ramping up period.</p>
<p>They start by transitioning (firing) many of the current training staff. There goes their motivation. Have <em>you</em> ever had to train your replacement after being given a pink slip? Your newly outsourced training experts may be experts at training, but they are <em>not experts on your training or satisfying your customers</em>! Your valued customers will usually suffer from both the training they receive and from the newer, poorly trained staff, trained by those who are leaving. Especially in a crisis, where every customer interaction counts, can you afford this?</p>
<p>The alternative is what is called <a href="https://www.caginternationalag.com/services/carve-outsourcing-services-CORE"><em>Carveout Sourcing</em></a> and that is what we love to do. This is where your existing training department is “carved out” and sold to a <em>pure-play training company</em>. One specialized in absorbing and improving professional trainers. Your staff, who know your routines and customers, remain, but are now employees of this integrated carveout. They are warmly welcomed into an environment focused on providing world-class training and are given the tools and resources to “up” their game. They get the latest tools, receive training and coaching from their new colleagues on how to further improve what they are already good at. They also learn new tools and tricks to make learning about your products and company even more fun and effective. The result is deeper understanding and increased loyalty.</p>
<h2>Critical Information, Direct from the Source!</h2>
<p>Your staff will also be trained to become one of the best two-way information channels from the end user, up to your board and back again. Just like service personnel, trainers have a unique and powerful role when training both staff and customers. Trainers are both non-threatening and make things work easier. They are viewed as service instead of sales. This high degree of trust means they can ask the most curious questions <em>and receive honest answers</em>. Could the information they discover help with your future product development, faster- more effective sales cycles and increased customer satisfaction and loyalty?</p>
<h2>Save Money Too!</h2>
<p>All this can be usually be done for between 20 to 25% less than what it is currently costing and, if you think about it, how could the training ever be worse than it was, before the carveout! If this sounds interesting and timely, <a href="https://www.caginternationalag.com/#contact">I’d love to hear from you</a>. I can tell you how we have already built two major international corporations with carveout sourcing as well as explain our <a href="https://www.caginternationalag.com/services/STAR">STA+R training assessment tool</a> that can estimate savings and highlight specific improvements <em>before</em> you commit to a Carveout Sourcing play.</p>
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Fri, 26 Aug 2022 08:23:09 +0000augustin138 at https://www.caginternationalag.com